CUSTOM DATA SERVICES: HOW TO ORDER

How to Order and Obtain Custom Data

The Midwestern Regional Climate Center (MRCC) provides several means of access to our data holdings, including online, telephone, facsimile, and mail.   All customer contacts are handled by an MRCC staff member.  Contact information for the MRCC Service Office is:

It is advised that you provide as much of the following information as possible in order for our staff to quickly and accurately handle your question or request:

If you anticipate that your climate data needs will be ongoing, you may find that our MRCC Application Tools Environment (cli-MATE) to be the most cost effective and convenient means of accessing our data sets.  Cli-MATE is a completely free online system.  Cli-MATE allows user-friendly access to a substantial portion of our climate data, including a number of value added products.  To use the system, you must register for an account, which only takes a minute.  No private information is ever shared with other parties.

If your climate data needs are occasional, for official purposes (such as insurance or legal), or you wish to be helped by our expert staff directly, the following service policy and pricing guide is provided to guide you. 

Full Service Guidelines and Associated Costs

All data that come from our parent agency, the National Climatic Data Center, are free to you.  Costs associated with any order from those data holdings are for the staff time necessary to provide the data in the user specified format, not the data itself.  Data from specialized networks may incur a cost for both the data and personnel time necessary to provide the data. 

Questions or requests that can be answered quickly by phone will not incur charges.  Otherwise, a full service request may be necessary and charges incurred. See the MRCC Pricing Guide, below (pdf). 

Data Disclaimer

The Midwestern Regional Climate Center is hosted by the Illinois State Water Survey and abides by the Illinois State Water Survey Data Disclaimer.

In addition, the Midwestern Regional Climate Center, the Illinois State Water Survey and/or the Illinois Department of Natural Resources shall not be held liable for improper or incorrect use of data provided by the Midwestern Regional Climate Center. Data appearing on the Midwestern Regional Climate Center's web site are not legal documents and should not be used as such. For more information about certified records available from the Midwestern Regional Climate Center, please see our certification policy or contact the Midwestern Regional Climate Center.

The Midwestern Regional Climate Center gives no warranty, expressed or implied as to the accuracy, reliability, utility or completeness of its data. The user assumes all responsibility and risk for the use of data provided by the Midwestern Regional Climate Center. The Midwestern Regional Climate Center disclaims all warranties, representations or endorsements, expressed or implied, with regard to the data provided, including all implied warranties of merchantability, fitness for a particular purpose or non-infringement.

Terms of Use

The Midwestern Regional Climate Center is hosted by the Illinois State Water Survey and abides by the Illinois State Water Survey Terms of Use.

Privacy

The Midwestern Regional Climate Center is hosted by the Illinois State Water Survey and abides by the Illinois State Water Survey Privacy Statement.

PRICING DOCUMENT AND RESOURCE LINKS
MRCC Common Pricing Guide
MRCC Common Pricing Guide(pdf)
ISWS Data Disclaimer
ISWS Data Disclaimer (link)
MRCC Certification Procedures
MRCC Certification Procedures (link)
ISWS Terms of Use
ISWS Legal/Copyright and Terms of Use (link)
ISWS Privacy Information
ISWS Privacy Information (link)

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